At ECS Electronics, customer satisfaction is our top priority. We offer a transparent return and refund process to ensure your experience is smooth and worry-free.

Return Eligibility: We accept returns under the following conditions.

Shipping Charges:

• Defective or damaged products
• Incorrect items delivered

Please note: Returns are not accepted for reasons like change of mind or accidental orders

Return Timeframe

• Returns must be initiated within 7 days of receiving the product

Return Conditions

To be eligible for a return

• Product must be in original condition with all accessories and packaging intact.
• The serial number must match our records.
• An unboxing video is mandatory as proof of damage or defect

Refund & Replacement Process

Once the returned product is received and inspected:

• Refunds are processed within 5–7 business days to the original payment method
• Replacements/b> are shipped within 3–5 business days after return pickup and approval.

How to Initiate a Return

• 1. Contact our support team via Email or WhatsApp.
• 2. Share your order number, issue description, and unboxing video
• 3. We’ll guide you through the next steps for return or replacement.

For further assistance, reach out to us:

Email Id- sales@ecscorporation.com

Contact No.- +91 89800 05120